PRIVACY POLICY
How Install & Fix Solutions handles information when you use this website or contact our team.
Last updated: 12 October 2026
This policy explains how information is handled when you browse the Install & Fix Solutions website or contact us through its enquiry and careers channels. It covers this website and the information you choose to provide through those channels. Separate arrangements may apply to client service programs, employment, subcontractor onboarding and spare-parts purchases.
A business enquiry may include your name, company, email address, optional phone number, service interests and the details you include in your message. If you contact us about work or joining our service network, you may provide information about your experience, business and service capabilities.
Please provide only information relevant to your enquiry. Avoid including sensitive personal information or confidential information about others unless it is necessary and you are authorised to share it.
The email links on this website open your email application. Clicking a link does not send a message to Install & Fix Solutions. You choose what to include and must send the email yourself.
This website does not collect enquiries through an online form or store enquiry entries in a submission database or browser local storage. Your browser or email application may retain information according to its settings. Emails you send are handled through the email services used by you and Install & Fix Solutions.
Information you send helps us understand your request, respond to you and discuss relevant services or opportunities. We may need to correspond with you to resolve your enquiry. If you become a client, candidate, employee or service provider, additional information-handling arrangements may apply.
Hosting and access providers may process technical information, including IP addresses, browser details and request logs, to operate and secure the website. If access requires sign-in, the hosting provider also handles that sign-in and may use cookies or similar technology.
Fonts are served with this website rather than loaded from Google Fonts. The website code does not include advertising pixels, an analytics tracker or marketing cookies.
Hosting and email providers process information as part of delivering their services. Their systems may operate outside your location. The information needed to handle an enquiry may also be shared with the relevant team. Contact us if you need details about the providers or locations involved in handling a particular enquiry.
Emails you send and subsequent correspondence may be retained in email systems. How long information is kept depends on the enquiry, any resulting relationship and applicable requirements. You can contact us to ask about retention or request deletion of information you have provided. Requests will be considered in light of any obligations that apply.
To request access to or correction of personal information, ask about deletion or raise a privacy concern, email the privacy contact below. Include enough detail to help us locate the relevant correspondence. We may need to verify your identity before providing or changing personal information.
For a complaint, explain what happened and how you would like it resolved. You can also seek guidance from the privacy regulator in your jurisdiction.
This website links to spare-parts stores, careers information and a subcontractor onboarding form hosted on other services. Information you provide there is handled through those services and their applicable privacy notices. This policy does not describe their complete data-handling practices.
We may update this policy when the website or its information-handling arrangements change. The date above identifies the latest revision.
