Warranty on cash-sale parts
- 90 days warranty on parts supplied.
- Exchange on parts received faulty or damaged after our investigation.
- Exchange or refund will not be processed on parts returned used.
LEGAL
Spare parts terms & conditions.
Existing published terms for spare parts purchased as a cash sale.
Before you order or return a part.
Terms for spare parts purchased as a cash sale, organised by topic.
Refunds & restocking fee
- Cost of part only.
- Restock fee on approved refund: $10.00 ex GST.
Change-of-mind returns
- “Change of mind” refund processed on receipt of the part returned (at customer’s expense) to IaFS Warehouse only after inspection and confirmation of the part as unused.
- Postage and handling will not be refunded for change of mind.
Installation & safety
Install and Fix Solutions will not be held liable for any damage, injury or electrical safety and failures to products or a person’s safety arising out of a customer’s negligence fitting parts or not using a licensed and trained tradesman to carry out works.
Product suitability
It is expected that appropriate steps are taken by you to ensure the suitability of any products prior to purchase. We accept no responsibility for any loss or damages that may occur from incorrect choice, incompatibility issues or other circumstances beyond our control.
Questions about a part or return?
Contact our team for help with your enquiry.
Preserved from the existing website. Business review required before production.